Trust Center

Twala values security and privacy

Legal Compliance

Twala is compliant with the Philippines’ E-commerce Act (RA 8792), Supreme Court’s Rules on Electronic Evidence as well as other major eSignature laws in many jurisdictions including ASEAN, US, and the EU.

Information Security

True to its name, Twala is built on trust and values security and privacy. All data is encrypted in transit and at rest, from account creation, preparing, sending, signing, and storing documents. All data communication in transit is protected by TLS (Transport Layer Security). All your documents in Twala are encrypted at rest with AES 256-bit encryption and stored in secured and compliant data centers (SOC 1 Type II, SOC 2 Type I, and ISO 27001 - *AWS Data Centers).

Data Privacy

Twala is fully compliant with the Philippines Data Privacy Act (RA 10173) and other major privacy laws globally. Twala practices privacy by design and conducts regular privacy impact assessments for all its systems and processes.

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